Our team of specialists dig deeper through assessments to identify areas of enhancement and performance, then we design and implement unique solutions and services tailored towards unlocking value and transforming your business to gain a competitive advantage in your industry.

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We partner with you to understand your business objectives, increase productivity and lower the running costs of your business.

Our range of services include:

 

1). End-User Support Services

Arravo supports and enables user access to applications, services and data in any location and on any device to ensure high levels of productivity, greater flexibility and cost-effectiveness.

Arravo provides the following types of support:

• Full time resources: Provide dedicated resources situated at client sites.
• Warranty Support: Support all major OEM hardware for End User devices.
• Refresh Support: a service to refresh (upgrade) both the Hardware & Software on end-user devices.
• BYOD Support: Support client BYOD devices on both Hardware & Software levels.
• Ad Hoc Services: Provide additional services upon client requests at client sites.
• Software Support: Provide onsite support for End-user software.

 

2). Managed File and Print Services

Managed File and Print Service provides technologies that help manage storage, enable file replication, manage shared folders, ensure fast file searching, provide enterprise print solutions, and enable access for Microsoft client computers. Arravo provides this solution to clients as an on-premises service or cloud-based file and share services. We also provide tools and integrated systems to create file and print end-to-end services monitoring.

Arravo Managed File and Print Services:

• Microsoft file shares and print services (AD Security Applied).
• Office 365 OneDrive local SharePoint integration and Managed Services (Microsoft Azure AD integration applied).
• Office 365 OneDrive cloud data migration and managed services.
• File share quota management, file screening to control file types and storage utilization reports.
• Process-driven file share security access.
• File share replication and Distributed File Systems.
• System Management tools for file share and print services availability.
• Backup and recovery.
• On-premises file and printing services deployed and remotely managed by Arravo.
• Client branch office file and print services deployment and support

 

3.) Managed Platform Services

Managed Platform Services offers managed virtualization, OS and back office services that are functional and optimized to support the client’s applications and business systems. We deploy, maintain and optimize physical and virtual systems such as Hyper-V and VMWare.

Arravo Managed Platform Services:

• Deploy integration and manage Public and Private Cloud Services.
• Risk identification and escalation within the server environment where SLA’s & operational stability is threatened.
• Identify risk mitigation actions and apply best practice remediation actions.
• Provide maintenance schedule for predefined maintenance task.
• Optimization of Microsoft operating systems based on Microsoft Hyper-V & VMWare best practices.
• Continuous improvement of operational processes and procedures to ensure SLA compliance and stability

 

4). Monitoring as a Service (MaaS)

At Arravo, we can remotely manage and monitor all your ICT systems and power systems within your Data Center. We can monitor services and applications in a public or private cloud environment. This allows us to get a single view on all your business systems and recognize and escalate issues as they arise.

Our monitoring includes tracking performance, enabling you to identify availability and capacity trends, systems governance, and Enterprise Systems Management (ESM) administration.

 

5). Project Management as a Service

We have highly specialized and reliable Project Managers that will allow your organization to focus on its core competency while we deliver your projects to scope, time, cost and quality. We can take these personnel burden off you and provide you with our world-class professional services through our Project Management as a Services.

Our service offerings are flexible and scalable to suit your needs making it easy to mobilize projects, programs, and change management for your organization.